Case Study

Elkhart County dental Practice is tired of dealing with an outdated phones system offering no customizations

The Challenge

This local dental practice in Elkhart County was growing tired of dealing with 10+ year old phones and new they needed something newer that allowed use of wireless headsets for the receptionist staff. Another frequent issue they experienced was the inability to create custom voicemail menus for holidays, after hours, and other than normal hours.

The Solution

This dental practice came to 574 Technologies with their concerns, so we put together a plan to replace their aging phone system with a cloud hosted PBX system. Their new Yealink phones have more features, making transferring and parking calls dead simple. Their new phones are also Bluetooth capable, so their awesome receptionist staff can finally have the wireless headsets they’ve been eyeing. Their new system now has different voicemail menus depending on the time of day and automatically switches over without any intervention on their part. And the cherry on top of this deal was they came away saving over 25% on their monthly bill!

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