Our Supported Technology Platform
These are minimum standards for hardware and software that you need to have in place for us to meet Our Service obligations. We will update this list from time to time as certain technologies age and other technologies are released and tested by us. If an item requiring support does not meet our Minimum Standards, it will be at our sole discretion whether we charge you for any time incurred for supporting that item. Please note that all virtualization and cloud technologies require active vendor support agreements/licensing, even if listed below.
Servers
- Redundant PSU
- Warranty: Current
- CPU: Intel Xeon
- RAM: 32+ GB
- OS: Windows Server 2016+
- Storage: RAID
- Dell iDRAC, HP iLO or similar
Computers
- Warranty: Current
- CPU: Intel i5+, 10th Gen+
- RAM: 16+ GB
- Storage: 256+ GB Solid State Drive (SSD)
- TPM for Full Disk Encryption
Phone Systems
Phone systems support is best effort and requires a vendor support agreement.
Firewalls/Routers
- Meraki MX
- Netgate
- Sophos
- Fortinet
- Watchguard
Switches
- Meraki MS
- Unifi
- Aruba HPE (Instant On or not)
- Fortinet
Wireless Access Points
- Unifi UAP
- Meraki MR
- Aruba Instant On
- Fortinet
Email, Productivity Platforms
- Microsoft 365 for Business
- Google Workspaces
Mail Clients
- Microsoft 365 - Outlook 365 Desktop app, Outlook mobile app on iOS/Android
- Google Workspaces - Gmail web client, Gmail mobile app on iOS/Android
Cloud Platforms
- Microsoft Azure
- Amazon Web Services
Operating Systems
- Windows 10 Pro and up until October 14, 2025, Then Windows 11 Pro
- Windows Server 2016 and up
On Premise Storage
- Synology
Virtualization Technologies
- Hyper-V
Camera Systems
Camera systems are not supported. If a vendor support agreement is in place, we will act as a liaison between the client and the vendor.